--- title: "SAP Monitoring with New Relic: A Modern Observability Approach" description: Discover how to monitor SAP systems using New Relic. Bion Consulting explains how to get full observability across SAP HANA, BTP, PI/PO, and infrastructure. image: https://www.bionconsulting.com/hubfs/sap_monitoring_with_new_relic_1x.webp --- [![bion-logo-122x40](https://www.bionconsulting.com/hubfs/bion-logo-122x40.png)](https://www.bionconsulting.com) - [Home](https://www.bionconsulting.com) - Services - DevOps - [DevOps as a Service](https://www.bionconsulting.com/devops-as-a-service) - [DevOps Services](https://www.bionconsulting.com/services/devops/devops-services) - [AWS DevOps Consulting](https://www.bionconsulting.com/services/devops/aws-devops-consulting) - DevSecOps - [DevSecOps Consulting](https://www.bionconsulting.com/services/devsecops) - [DevSecOps Assessment](https://www.bionconsulting.com/services/devsecops-assessment) - [Software Supply Chain Security](https://www.bionconsulting.com/partnerships/anchore) - Kubernetes - [Kubernetes Consulting](https://www.bionconsulting.com/services/kubernetes/kubernetes-consulting-services) - [Kubernetes Security](https://www.bionconsulting.com/services/kubernetes/security) - [Kubernetes Managed Services](https://www.bionconsulting.com/services/kubernetes/managed-services) - [Kubernetes Migration Services](https://www.bionconsulting.com/services/kubernetes/migration-services) - [Kubernetes Training](https://www.bionconsulting.com/services/kubernetes/training) - AWS - [AWS Security Assessment](https://www.bionconsulting.com/services/aws/security-assessment) - [AWS Cloud Security](https://www.bionconsulting.com/services/aws/cloud-security) - [AWS Architecture Design](https://www.bionconsulting.com/services/aws/architecture-design) - [AWS Managed Services](https://www.bionconsulting.com/services/aws/managed-services) - [AWS Migration Services](https://www.bionconsulting.com/services/aws/migration-services) - [AWS Cost Optimisation](https://www.bionconsulting.com/services/aws/aws-cost-optimisation) - [AWS CPPO](https://www.bionconsulting.com/services/aws/aws-cppo) - AI Infrastructure Services - [AI Platform Architecture](https://www.bionconsulting.com/ai-platform-architecture) - [Generative AI & LLM Deployment on AWS](https://www.bionconsulting.com/generative-ai-llm-deployment-aws) - [AI Platform Operations and MLOps](https://www.bionconsulting.com/ai-platform-operations-and-mlops-on-aws) - Observability & Monitoring - [New Relic](https://www.bionconsulting.com/partnerships/new-relic) - [Application Performance Monitoring](https://www.bionconsulting.com/new-relic/application-performance-monitoring) - [Observability for DevOps Teams](https://www.bionconsulting.com/new-relic/observability-for-devops-teams) - [New Relic Health Check](https://www.bionconsulting.com/services/new-relic/observability-health-check) - [SAP Monitoring with New Relic](https://www.bionconsulting.com/partnerships/new-relic/sap-monitoring-with-new-relic) - [Migration from Datadog](https://www.bionconsulting.com/partnerships/new-relic/migration-from-datadog) - Industries - [Financial Services & Insurance](https://www.bionconsulting.com/industries/financial-services-insurance) - [SaaS & ISV](https://www.bionconsulting.com/industries/saas-isv) - [Retail & E-commerce](https://www.bionconsulting.com/industries/retail-e-commerce) - [Travel & Hospitality](https://www.bionconsulting.com/industries/travel-hospitality) - [Healthcare & Life Sciences](https://www.bionconsulting.com/industries/healthcare-life-sciences) - [Education & EdTech](https://www.bionconsulting.com/industries/education-edtech) - Startups - [DaaS for Startups](https://www.bionconsulting.com/startups/devops) - [AWS Migration for Startups](https://www.bionconsulting.com/startups/aws-migration) - Partnerships - [AWS](https://www.bionconsulting.com/partnerships/aws) - [New Relic](https://www.bionconsulting.com/partnerships/new-relic) - [Anchore](https://www.bionconsulting.com/partnerships/anchore) - [Octopus](https://www.bionconsulting.com/partnerships/octopus) - [DBmaestro](https://www.bionconsulting.com/partnerships/dbmaestro) - [Eclypses](https://www.bionconsulting.com/partnerships/eclypses) - [Vanta](https://www.bionconsulting.com/partnerships/vanta) - [Palo Alto](https://www.bionconsulting.com/partnerships/palo-alto) - [About us](https://www.bionconsulting.com/about) - [Case Studies](https://www.bionconsulting.com/case-studies) - [Blog](https://www.bionconsulting.com/blog) - [Contact us](https://www.bionconsulting.com/contact-us) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. # SAP Monitoring with New Relic: A Modern Observability Approach [Bion Observability Team](https://www.bionconsulting.com/blog/author/bion-observability-team) Mar 26, 2025, 1:01:59 PM Few platforms are as central as SAP when running business-critical operations. From finance and supply chain to HR and manufacturing, SAP applications power the core of global enterprises. But with such responsibility comes the critical need for deep, real-time monitoring. At Bion, we help organisations unlock the full potential of **SAP observability with New Relic** -a modern, cloud- native platform that goes far beyond basic metrics and logs. As a trusted **New Relic Partner**, we guide businesses through the journey of turning SAP insights into action. ## Why Traditional SAP Monitoring Falls Short SAP’s built-in monitoring tools, such as SAP Solution Manager (SolMan) and SAP EarlyWatch Alert, provide essential diagnostics. However, they often operate in silos, offer limited visibility into custom code, and lack integration with the broader IT ecosystem. More importantly, they don’t answer the fundamental questions your business cares about: - **Why is our month-end process taking longer?** - **Is the slowness in the SAP GUI, the application server, or the underlying infrastructure?** - **How is SAP interacting with third-party APIs or cloud-native services?** **New Relic bridges that gap** with unified telemetry, real-time visualisation, and end-to-end tracing—bringing SAP into the modern observability world. ![The Problem with Traditional SAP Monitoring](https://www.bionconsulting.com/hs-fs/hubfs/The%20Problem%20with%20Traditional%20SAP%20Monitoring.png?width=700&height=491&name=The%20Problem%20with%20Traditional%20SAP%20Monitoring.png) ## What Can You Monitor in SAP with New Relic? Let’s break it down by SAP landscape components: 1\. SAP Application Servers SAP ABAP and Java stacks can be instrumented using **custom New Relic integrations** that monitor: - Workload types and transaction codes (T-Codes) - Long-running background jobs (SM37) - Application runtime performance - SAP GUI response times - ABAP dump trends (via ST22 export) - Enqueue/dequeue locks and performance bottlenecks You can extract this data via **SAP’s NetWeaver RFC SDK** or use intermediate logs to pipe into **New Relic using Fluentd or Logstash.** ### 2. SAP HANA Database Monitoring New Relic’s **database monitoring capabilities** (via the infrastructure agent and plugins) can be extended to SAP HANA to track: - Query response times - Slow SQLs and bottlenecks - Memory usage, CPU utilisation - Lock contention issues - Disk I/O and network latency By combining this with APM tracing, teams can directly correlate HANA performance with specific business transactions. ### 3. SAP Cloud Platform (SAP BTP) Many enterprises are transitioning to the **SAP Business Technology Platform (BTP)**. New Relic can monitor: - SAP BTP service availability - Integration flows via SAP Cloud Integration (CPI) - API response times in SAP API Management - SAP Fiori performance - Extension applications built with Node.js, Java, or Python Through New Relic’s APM agents, you gain full-stack insights into your custom extensions running on BTP, including containerised workloads. ### 4. SAP Integration (PI/PO and CPI) Monitoring SAP Process Integration (PI/PO) or Cloud Platform Integration (CPI) is vital for keeping data flowing across systems. With New Relic, you can: - Track failed messages and message processing times - Visualise process orchestrations - Monitor queue backlogs and retries - Receive alerts on integration latency thresholds This is typically achieved through a combination of log ingestion and API-based polling from SAP endpoints. 5\. SAP Infrastructure and Hosting Layer Whether you’re running SAP on-premises, on AWS, Azure, GCP, or in **RISE with SAP**, New Relic’s **infrastructure monitoring** provides: - Host-level metrics (CPU, memory, disk, network) - Virtual machine/container health - Kubernetes observability (for containerised SAP services) - Cloud cost visibility via integrations with cloud billing APIs This unified view lets you correlate SAP performance with infrastructure events, giving you a 360° operational picture.   ![Unified Observability with New Relic](https://www.bionconsulting.com/hs-fs/hubfs/Unified%20Observability%20with%20New%20Relic.png?width=700&height=700&name=Unified%20Observability%20with%20New%20Relic.png) ## Business Benefits: Why It Matters **Faster Problem Resolution:** Eliminate finger-pointing across teams. Know instantly if it’s SAP, the network, the DB, or an external API. **Cost Optimisation:** Spot underused resources or inefficient queries driving up infrastructure or cloud costs. Risk Mitigation: Set proactive alerts before critical processes fail—especially during peak periods like payroll runs or end-of-quarter. **Unified Dashboards for Business and IT:** Provide CIOs, SAP Basis teams, and DevOps engineers with a single source of truth through New Relic Dashboards, tailored by persona. ## How to Get Started with SAP Monitoring in New Relic Bion offers a tailored **SAP-New Relic onboarding package**, which includes: 1. Assessment of your SAP landscape 2. Custom integration and data pipeline setup 3. Unified dashboard creation across SAP and non-SAP services 4. Training for DevOps and business teams 5. Ongoing optimisation and alert tuning We also help you **license New Relic through the AWS Marketplace**, bypassing procurement red tape and simplifying billing.     ![nrm4sql--sap-dashboard01](https://8950083.fs1.hubspotusercontent-na1.net/hub/8950083/hubfs/nrm4sql--sap-dashboard01.png?width=1200&length=1200&name=nrm4sql--sap-dashboard01.png) ![accounts\_screenshot-full\_SAP-dashboard](https://8950083.fs1.hubspotusercontent-na1.net/hub/8950083/hubfs/accounts_screenshot-full_SAP-dashboard.webp?width=1200&length=1200&name=accounts_screenshot-full_SAP-dashboard.webp) ![sap-navigator-ui-monitoring-new relic](https://8950083.fs1.hubspotusercontent-na1.net/hub/8950083/hubfs/sap-navigator-ui-monitoring-new%20relic.webp?width=1200&length=1200&name=sap-navigator-ui-monitoring-new%20relic.webp) ![nrm4sql--sap-dashboard02](https://8950083.fs1.hubspotusercontent-na1.net/hub/8950083/hubfs/nrm4sql--sap-dashboard02.png?width=1200&length=1200&name=nrm4sql--sap-dashboard02.png) ### Final Thoughts SAP is too mission-critical to monitor in isolation. In today’s hybrid, fast-moving world, observability isn’t a luxury—it’s a necessity. With New Relic, SAP monitoring becomes holistic, proactive, and business-aligned. And with Bion as your partner, you’ll gain not just tooling but clarity, speed, and confidence. ### Need help modernising your SAP monitoring? [Contact Bion](https://www.bionconsulting.com/meetings/teambion/meet) to book a free SAP observability discovery session.   [Observability](https://www.bionconsulting.com/blog/tag/observability) [New Relic](https://www.bionconsulting.com/blog/tag/new-relic) [SAP Observability](https://www.bionconsulting.com/blog/tag/sap-observability) [SAP Monitoring](https://www.bionconsulting.com/blog/tag/sap-monitoring) [SAP Performance Monitoring](https://www.bionconsulting.com/blog/tag/sap-performance-monitoring) [SAP Application Monitoring](https://www.bionconsulting.com/blog/tag/sap-application-monitoring) [SAP New Relic Integration](https://www.bionconsulting.com/blog/tag/sap-new-relic-integration) [Monitor SAP with New Relic](https://www.bionconsulting.com/blog/tag/monitor-sap-with-new-relic) ## Leave a Comment ## Related Posts ### [May 19, 2025, 5:43:56 PM From Monitoring to Observability: Elevating SAP Performance with New Relic](https://www.bionconsulting.com/blog/from-monitoring-to-observability-elevating-sap-performance-with-new-relic) ### [Nov 17, 2025, 12:45:47 PM Observability for RISE with SAP on AWS Using New Relic](https://www.bionconsulting.com/blog/observability-for-rise-with-sap-on-aws-using-new-relic) ### [Feb 24, 2025, 7:46:39 PM Why Website Performance Monitoring is a Business Necessity](https://www.bionconsulting.com/blog/why-website-performance-monitoring-is-a-business-necessity) ![bion-logo-white-122x40](https://www.bionconsulting.com/hubfs/bion-logo-white-122x40.png) Bion Consulting helps organisations build secure, scalable, and high-performing cloud environments. 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