Cookie Policy
Last updated: 04 June 2026
Bion Solutions Limited (“Bion”, “we”, “us” or “our”) is committed to being transparent about how we and our partners use of cookies and similar technologies (together “cookies”) on our Site.
This Cookie Policy explains what cookies are, the types of cookies we use and why we use them, how long cookies remain on your device, and the choices available to you, and how you can manage or update your cookie preferences.
Please read this Cookie Policy together with our Privacy Policy, which provides further information about how we process personal information and your rights in relation to your personal information.
1. What are cookies?
A cookie is a small file of letters and numbers stored on your browser or device. Cookies contain information that is transferred to your computer's hard drive.
Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site.
Cookies may remain on your device for different periods of time. Some cookies, called “session cookies”, are temporary and are automatically deleted when you close your browser or when your session ends. Other cookies, called “persistent cookies”, are stored on your device until you delete them or your browser deletes them when the cookie expires.
We may use both first-party and third-party cookies on our Site:
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First-party cookies are set directly by our Site and are generally used to enable core functionality and manage preferences.
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Third-party cookies are set by external service providers whose technologies are integrated into our Site and may collect information on our behalf in accordance with their own privacy practices.
Some cookies may have the same name even if different technologies are used. This does not mean that data is shared between service providers. The cookies are set by our Site and are treated as first-party cookies.
2. How we use cookies and similar technologies
We use a limited number of cookies and similar technologies on our Site to ensure that it operates securely and efficiently, and to help us understand how the Site is used so that we can improve its performance.
The cookies we use fall into the following categories. Further details of the specific cookies currently in use are set out in the tables below.
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Strictly necessary cookies. These are cookies that are required for the operation of our Site. These essential cookies are always enabled because our Site won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our Site, use a shopping cart or make use of e-billing services. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our Site.
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Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily.
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Functionality cookies. These are used to recognise you when you return to our Site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
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Targeting cookies. These cookies record your visit to our Site, the pages you have visited and the links you have followed. We will use this information to make our Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose so that they can serve you with relevant advertising on their websites.
| Provider | Description | Cookie Name | Duration |
|---|---|---|---|
| Bion / Website | Used to support the basic operation of the Site, maintain user sessions and remember cookie preferences. These cookies are necessary for the Site to function properly. | PHPSESSID and cookie preference / consent cookies used by the Site |
Session or as required to remember user preferences |
| Cloudflare | Used for website security, bot protection, rate limiting and traffic management. These cookies help protect the Site from malicious or automated traffic. | __cf_bm, __cfruid, __cfuvid |
__cf_bm: around 30 minutes; __cfruid / __cfuvid: session or as configured by Cloudflare |
| Google Analytics | Used to understand how visitors use the Site, including page visits, traffic sources and usage patterns, so that we can improve website performance and content. | _ga, _ga_*, _gid, _gat, _gat_gtag_* |
_ga / _ga_*: up to 2 years; _gid: 24 hours; _gat / _gat_gtag_*: around 1 minute |
| HubSpot | Used for website analytics, visitor tracking, form submissions, CRM attribution and, where enabled, chat functionality. | __hstc, hubspotutk, __hssc, __hssrc, messagesUtk, __hs_*, hs_* |
__hstc: 6 months; hubspotutk: 6 months; __hssc: 30 minutes; __hssrc: session; messagesUtk: 6 months; other HubSpot cookies may vary depending on configuration |
| Apollo.io | Used to identify and analyse business website visitors, including companies visiting our Site, pages viewed, visit frequency and engagement activity. We use this information for B2B sales, marketing analytics and lead prioritisation. | Apollo first-party tracking cookie and/or local storage technologies set by the Apollo website tracking script. The exact cookie or storage name may vary depending on implementation. | Persistent; duration may vary depending on Apollo configuration and browser settings |
3. How to enable or disable cookies
Depending on the type of cookie, we may ask for your consent before placing cookies on your device. In some circumstances, UK law allows certain cookies to be used without consent, provided that appropriate information and controls are made available to users.
You can manage your cookie preferences at any time through our Site or through your browser settings.
Through our Site
When you first visit our Site, a cookie banner will appear giving you the option to accept, reject or customise your cookie preferences. You can also revisit and update your preferences at any time by accessing our Cookie Centre.
Please note that updating your preferences will prevent new cookies from being placed on your device, but will not remove cookies that have already been stored. To delete existing cookies, please use your browser settings as described below.
Through your browser settings
Most web browsers allow you to control cookies through their settings preferences. You can choose to restrict, block, or delete cookies placed by our Site or any other website.
Please be aware that disabling certain cookies, particularly strictly necessary cookies, may affect the functionality of our Site. For example, some pages, forms, preference settings, security features or embedded services may not function correctly.
For guidance on managing cookies through your browser, please refer to the help documentation for your browser:
4. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, developments in our business operations, or changes in applicable legal or regulatory requirements.
Any updates will be published on this page and the “Last updated” date at the top of this Cookie Policy will be revised accordingly. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies.
5. Contact us
If you have any questions about this Cookie Policy or our use of cookies and similar technologies, please contact us at: ping@teambion.com.