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Kubernetes Managed Services

We take operational ownership of your Kubernetes platforms across cloud, on-prem, and hybrid environments.
Our engineers handle day-to-day operations, platform reliability, upgrades, security, and incident support within clearly defined support windows — so your teams can focus on product delivery, not infrastructure management.

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What We Take Responsibility For

Our Kubernetes managed services focus on the ongoing operation of production environments. We take responsibility for the reliability, security, and day-to-day management of your Kubernetes platforms, acting as an extension of your internal platform or DevOps team.

  • Day-to-day Kubernetes operations and platform maintenance
  • Incident handling and operational support within agreed support windows
  • Cluster upgrades, patching, and version management
  • Security hardening, access controls, and policy enforcement
  • Capacity planning, scaling guidance, and cost visibility
  • Platform documentation and operational runbooks
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Why Teams Choose Our Kubernetes Managed Services

Teams choose Bion when they need consistent, reliable Kubernetes operations without expanding their internal platform team.
Our managed services are designed for production environments where stability, security, and clear operational ownership matter more than one-off improvements.

  • Operational Ownership: We take responsibility for running and maintaining Kubernetes platforms, not just advising on best practices.
  • Production-Focused Operations: Our engineers support live, business-critical workloads with a focus on reliability, controlled change, and operational discipline.
  • Security & Compliance Awareness: We apply practical security controls and compliance-aligned configurations suitable for regulated and enterprise environments.
  • Cloud, On-Prem, and Hybrid Support: We operate Kubernetes platforms across public cloud and on-premises environments with consistent operational standards.
  • Predictable Support Model: Support windows, responsibilities, and response expectations are clearly defined — no surprises, no grey areas.

What’s Included in Our Kubernetes Managed Services

Our managed services focus on the ongoing operation of production Kubernetes environments, with clearly defined responsibilities across reliability, security, and platform maintenance.

1. Cluster Operations & Lifecycle Management
  • Kubernetes cluster provisioning and configuration across cloud, on-prem, and hybrid environments
  • Ongoing cluster lifecycle management, including patching, upgrades, and version alignment
  • Platform maintenance aligned with agreed operational standards
2. Monitoring, Reliability & Scaling
  • Continuous monitoring and operational visibility for Kubernetes workloads
  • Incident handling and operational support within defined support windows
  • Capacity planning and scaling guidance to support changing workloads
3. Security & Access Controls
  • Kubernetes security hardening and baseline configuration
  • Role-based access control (RBAC) and policy enforcement
  • Ongoing security reviews aligned with organisational and regulatory requirements
4. DevOps & Platform Integration
  • Integration with existing CI/CD pipelines and delivery workflows
  • Infrastructure as Code (IaC) practices using tools such as Terraform
  • Operational documentation and platform runbooks
5. Resilience, Backup & Recovery
  • Backup strategies for cluster state and critical workloads
  • Disaster recovery planning and recovery procedures
  • Support for multi-region and high-availability Kubernetes architectures
6. Cost Visibility & Resource Optimisation
  • Resource usage analysis and right-sizing recommendations
  • Cost visibility across Kubernetes clusters and environments
  • Ongoing optimisation aligned with platform usage patterns

Industries Operating Kubernetes in Production

Financial Services

In financial services, Kubernetes platforms run regulated, business-critical workloads where operational stability, security controls, and predictable change management are essential for transaction processing and customer-facing systems. We support these environments by taking operational ownership of production clusters, ensuring secure day-to-day operations and controlled platform changes.

Healthcare and HealthTech

Healthcare Kubernetes environments support sensitive data and clinical systems that require controlled operations, strong security baselines, and platform stability across cloud and on-premises deployments. We manage these platforms with a focus on reliability, security hardening, and long-term operational consistency.

Telecommunications

Telecommunications platforms operate Kubernetes at scale to support distributed systems and internal services, where disciplined operations and consistent performance are required. We operate Kubernetes platforms in this space by maintaining stable operations, handling incidents, and supporting large-scale production workloads.

Media and Entertainment

Media and streaming platforms rely on Kubernetes to operate variable and high-traffic workloads, requiring stable operations and controlled scaling during demand spikes. We ensure these platforms remain reliable during peak usage through structured operations, monitoring, and capacity planning.

Retail and E-commerce

Retail and e-commerce platforms run Kubernetes in production environments that must remain reliable during seasonal peaks, promotions, and high-volume customer traffic. We help keep these environments stable by maintaining predictable operations during high-impact trading periods.

Government and Public Sector

Public sector Kubernetes platforms operate under strict operational and compliance requirements, often spanning hybrid and on-premises environments. We provide managed Kubernetes operations aligned with regulatory constraints, clear ownership, and controlled change processes.

Manufacturing and IoT

Manufacturing and IoT platforms use Kubernetes to operate data-intensive, event-driven workloads where reliability, observability, and long-term maintainability are critical. We oversee these Kubernetes environments with a focus on operational resilience and sustained platform performance.

How We Take Over and Operate Your Kubernetes Platform

Our managed services are designed around clear operational ownership.
We focus on a structured handover, stable day-to-day operations, and continuous platform reliability — not one-off advisory engagements.

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Operational Assessment & Handover

We start by reviewing the current state of your Kubernetes environment to understand platform architecture, operational risks, and existing processes. This allows us to establish clear ownership boundaries and prepare a smooth operational handover.

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Onboarding & Platform Alignment

We align your Kubernetes clusters with agreed operational standards, covering access controls, monitoring, upgrade processes, and support workflows. This phase ensures the platform is ready for ongoing managed operations.

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Day-to-Day Operations & Support

Once onboarding is complete, we take responsibility for running the Kubernetes platform. This includes routine operations, incident handling within defined support windows, upgrades, and operational maintenance.

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Continuous Improvement & Stability

As part of ongoing operations, we continuously review platform health, capacity, and security posture. Improvements are introduced in a controlled manner to maintain stability and avoid unnecessary disruption.

Case Studies

Below are selected Kubernetes managed service engagements where we take ongoing operational responsibility for production environments. Each example reflects real-world Kubernetes operations across cloud, on-prem, and hybrid platforms — focused on stability, security, and predictable day-to-day management.

See more case studies across different industries and service areas.

Kubernetes Operations, Without the Operational Burden

Running Kubernetes in production requires consistent operations, clear ownership, and disciplined change management. Our managed Kubernetes services are designed to remove operational complexity by taking responsibility for the day-to-day running of your platform.

By working with Bion, Kubernetes operations become predictable and manageable. We operate your clusters with a focus on reliability, security, and controlled improvements, allowing your internal teams to concentrate on product development rather than platform maintenance.

If you’re looking for a partner to take ongoing responsibility for your Kubernetes environment, we’d be happy to discuss how our managed services can support your production workloads.

Talk to our team about Kubernetes managed services.

FAQ

How does operational ownership work?
We take responsibility for the day-to-day operation of your Kubernetes platform while working alongside internal teams where needed, with clearly defined ownership boundaries and responsibilities.
Do you provide 24/7 support?
Support models and response windows are defined per engagement, based on operational needs.
Can this service cover on-prem and hybrid Kubernetes environments?
Yes, we operate Kubernetes platforms across cloud, on-prem, and hybrid environments.