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Application Performance Monitoring with
New Relic

Your applications power your business, but without the right visibility, small issues can become major incidents. With New Relic APM and Bion’s engineering expertise, you can monitor, analyse, and optimise every service and transaction in real time, ensuring seamless performance across environments.

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Why Application Performance Monitoring Matters

Modern applications are complex, built on microservices, APIs, containers, and distributed infrastructure — while traditional monitoring only shows what is failing, APM reveals why.

With New Relic APM, DevOps and engineering teams can:

  • Trace every transaction across distributed services and APIs
  • Identify slow endpoints, dependencies, and code-level errors in seconds
  • Detect performance regressions immediately after each deployment
  • Analyse throughput, latency, and error rates in real time
  • Validate release impact on both user experience and business outcomes
Bion helps teams turn raw APM data into continuous performance improvement — building reliability into every release.
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What You Can Achieve with New Relic APM

New Relic APM delivers more than visibility — it gives engineering and DevOps teams the power to understand every transaction, detect performance issues before users do, and measure how every release impacts business outcomes.

With New Relic APM, you can:

  • Gain full application visibility – Monitor transactions, dependencies, and response times across distributed services.
  • Detect and resolve bottlenecks faster – Identify slow endpoints, heavy queries, and failing integrations in real time.
  • Validate deployments instantly – Compare pre- and post-release metrics using Change Tracking and deployment markers.
  • Automate alerting and anomaly detection – Get notified on latency spikes or error anomalies before customers are affected.
  • Correlate logs, traces, and metrics – Understand root causes faster with unified observability data.
  • Connect APM data across your stack – Integrate with CI/CD pipelines, cloud services (AWS, Azure, GCP), and third-party tools.
Bion ensures your teams get the most from these capabilities — implementing, customising, and optimising New Relic APM for lasting value.

How APM Supports DevOps and Observability

Application performance is at the heart of observability. By combining APM data with logs, traces, and infrastructure metrics, teams get a unified view of their entire ecosystem.

New Relic APM provides:
  • End-to-end tracing across microservices and APIs
  • Integration with Error Inbox, Synthetic Monitoring, and Workflows
  • Baseline comparisons between environments (dev, staging, prod)
  • Dependency maps showing how backend services affect user transactions
  • Dynamic dashboards for both engineering and business KPIs
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Common Outcomes Our Clients Achieve

By combining Bion’s implementation expertise with New Relic’s APM platform, teams typically achieve measurable performance improvements within weeks.

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Faster Root Cause Analysis

Identify performance issues up to 60 % faster with trace correlation, deployment insights, and unified observability data.

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Fewer Production Incidents

Reduce incidents by 30–40 % through proactive alerting, anomaly detection, and regression tracking across environments.

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Confident, Reliable Releases

Validate every deployment with real-time performance metrics — increasing release confidence and reducing risk.

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Business-Driven Visibility

Connect application KPIs to business outcomes, linking performance, user experience, and conversion rates in one view.

Real-World Results by Industry

Across industries, organisations rely on New Relic to turn observability data into actionable insight — enhancing system reliability, application performance, and customer experience.

  • Financial Services & FinTech
    Boosted transaction performance by 45 % through deep dependency tracing, database query optimisation, and alert automation — enabling faster and safer digital payments.
  • Retail & E-Commerce
    Achieved 99.9 % checkout uptime by integrating APM with Synthetic Monitoring, giving complete visibility across catalogue, API, and payment systems.
  • SaaS & ISV
    Reduced customer-reported issues by 50 % using automated alert workflows and baseline performance dashboards, improving release quality and customer trust.
  • Healthcare & Life Sciences
    Improved uptime for patient-facing portals with proactive error detection and root-cause analytics, ensuring consistent service delivery for critical applications.
  • Telecommunications & Media
    Optimised multi-region microservices and streaming pipelines, cutting latency by 35 % and enhancing real-time content delivery experience.
  • Manufacturing & IoT
    Unified monitoring across production systems and sensor networks, reducing incident response time by 40 % and improving operational continuity.
  • Public Sector & Education
    Enabled full transparency across digital citizen services by correlating infrastructure and application telemetry, increasing platform reliability and compliance readiness.

Bion’s Expertise in New Relic APM

At Bion, we provide hands-on engineering expertise to help organisations deploy, customise, and optimise New Relic APM for maximum visibility and performance.

Our team works alongside your engineers to design observability solutions that scale with your applications and business goals.

Our services include:

  • Architecture & Implementation – Deploy and configure New Relic APM across complex application environments, ensuring seamless data collection and correlation.
  • Instrumentation & Optimisation – Integrate New Relic agents for all major languages and frameworks, and fine-tune settings for accurate telemetry and efficient ingest.
  • Custom Dashboards & Alerts – Build tailored dashboards and service maps aligned with key performance metrics and SLOs.
  • Automation & Integration – Connect APM data with CI/CD, incident response, and cloud platforms for proactive issue detection and faster releases.
  • Performance Analysis & Reporting – Provide ongoing insight into latency, throughput, and error trends to guide optimisation and reduce downtime.

Explore How We Helped Our Customers

We understand the challenges businesses face in maintaining high-performance, scalable, and reliable systems. At Bion, we collaborate with New Relic to address your observability needs with tailored solutions that solve real-world problems.

With Bion and New Relic, tackle key challenges such as:

  • Monitoring critical metrics with custom dashboards for actionable insights.
  • Ensuring uninterrupted platform availability through synthetic monitoring.
  • Reducing downtime and achieving scalability with advanced automation tools.

Explore our case studies highlight how we’ve delivered actionable insights, reduced downtime, and optimised system performance for organisations across industries.

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Build High-Performance Applications with Confidence

Your application performance data holds the key to better releases, happier users, and resilient platforms. With Bion’s engineering services and New Relic APM, we’ll help you turn every metric into a measurable improvement.

Why Teams Partner with Bion

Organisations choose Bion for our ability to combine deep New Relic platform expertise with decades of DevOps engineering experience.

  • Top-Tier New Relic Partner with proven delivery across APM, infrastructure, and observability.
  • AWS Advanced Tier Partner trusted by global enterprises.
  • 20+ years of hands-on DevOps and automation experience across multi-cloud environments.
  • Expertise in Terraform, Ansible, Helm, Kubernetes, and CI/CD automation.
  • Track record of success supporting FinTech, SaaS, Retail, and Enterprise clients worldwide.

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